Contact Nextstep — Feedback and help
For product help, bug reports, improvements or suggestions, sign in to Nextstep and open Account & data → Feedback & help. Choose a category, enter a short subject and describe what you were trying to do. Your message is saved for the site administrators to review. You can include screenshots when they help explain the issue, but remove private information that is not needed for troubleshooting.
What to include
Include the page or feature involved, what you expected, what happened instead and whether you can reproduce it. Browser and device details can help with display problems. Never send passwords, recovery codes, session cookies or API credentials. Avoid including another person’s contact details or full job-search history when a small example would explain the problem.
Account access and privacy questions
For help when you cannot sign in, or to ask about your data, contact [email protected].
- Email Nextstep support — Account access and privacy questions
- Open Nextstep — Account & data → Feedback & help
- Privacy — Read about application data handling